Low Cost Phone Answering Service – No One Get it Cheaper

When a client, the media or colleague calls, the voice that answers the phone is the first impression they experience. By having a virtual answering service you can rest easy that every single call will be handled with care, professionalism and a voice consistent with your brand. A professional call center will work with you to curate the voice and tone you want answering the phone and representing your business.

Not only does the team guarantee a 99.9% answer rate, the agents are committed to customer service and clear communication, but, they are also dedicated to representing your company and helping build your business.

Are you missing phone calls? That means, you are losing business.

One of the greatest challenges businesses face when managing an answering system is missed calls. In this fast paced and competitive market, missing a call is not an option. By using a virtual receptionist remote call center there is nearly a 100% call answer rate guarantee. While you may have an onsite receptionist, their priorities may be operational. This person, or team, can easily forward calls from their phone to the answering service if they are in a meeting, out of the office or working on a project. This means your clients will never get a busy signal or have to leave a message.

virtual-receptionist-24-hour-support24/7 Supportvirtual-receptionist-take-messagesTake and Deliver Messages
virtual-receptionist-lead-captureLead Capture Solutionsvirtual-receptionist-appointmentsConfirm Appointments
virtual-receptionist-appointment-schedulingAppointment Schedulingvirtual-receptionist-verify-repsVerify Representation
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virtual-receptionist-call-patchingCall Patchingvirtual-receptionist-reporting-real-timeReporting in Real Time

Is your business always changing? Then you need an up-to-date and consistent voice.

The fastest way to lose customers or alienate potential partners is to have out-of-date information available. This can be as simple as a holiday greeting or as important as time sensitive promos. If people are calling in regards to a recent news story, product-recall or promotion the person answering the phone needs to be able to field these calls. Because all of our work is in real-time, you can easily update us on news or information we should be aware of.

You may not be working 24/7 but your answering service is

It is important for you to slow down, recharge and have a personal life. While you step away from the office live, friendly operators will keep the wheels turning. No matter what time a call comes in, or how many there are, courteous receptionists will capture every single one. Because of a large team, no client will ever go to voicemail, get the busy signal or hear the dreaded “please hold while we direct your call.”

Do you need to make cost effective, high-impact decisions?

With most calls costing between $0.69 to $1 businesses can prioritize customer service while still maintaining a healthy budget. Perhaps your work load does not warrant bringing on a full-time office receptionist, or, you have prioritized investing in infrastructure this year and need to reduce operational calls, Pro-Virtual has a solution for you.