Answering Service For Lead Capture – Maximize Your Marketing Dollars

With business development being one of the most important, and expensive, aspects for any sustainable business, utilizing a virtual receptionist solution for lead capturing is a fool proof solution to stay ahead of the curve and grow business. Lead capturing is the process of identifying if a potential client is serious, what their needs are and if a business can provide a solution. It can also turn luke-warm leads into hot opportunities.

Qualified to Talk Through the Call to Capture Customers

With a team of highly trained answering service professionals fielding all incoming calls, operators are able to identify key factors and know when serious business comes ringing. These professionals are also highly qualified at nurturing opportunity into successful partnerships. Having such capable professionals at your fingertips will save the internal sales team times and frustration—allowing them to close deals and exceed quotas.

A member of the sales team-without the commission

By catching calls, feeling out the potential and laying the foundation we become a key player in your sales team. And, the most cost effective part of the team. With packages ranging in price (the average calls costing as little as $1) can result in a client relationship that brings in hundreds of billable hours annually. The best part-we don’t take commission on these sales. It is the callers job to support the team, not compete with it. With a network of call centers we have a solution that fits your unique needs.

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Call centers keep detailed records for accurate lead capturing

One of the greatest challenges business development teams face is keeping detailed records and information when lead capturing. Since a large portion of the job is so fast paced it can be very challenging to sit down and capture all of the details from the conversation. With a team of professional answering service agents committed to fielding all calls, their primary focus is entirely on this aspect of business development. We will work with you to find a partner and develop a template that encapsulates all necessary information in a way that the sales team can understand immediately.

Making positive brand impressions

Call center professionals will also ensure every call maximizes the potential to make meaningful and positive brand impressions. Inbound agents will know your brand inside and out, follow all guidelines you provide and will make sure your clients have no idea your receptionist services are off site through a third party. If you like to use specific greetings, incorporate a tagline or use key words and phrases, they will be incorporated into our script.

The Nuts and Bolts of Lead Capture Answering Services

When utilizing a solution through Pro Virtual Lead Capturing Services remote receptionists will field the initial inquiry calls and work through a process, which you have approved, and will forward along the conversations to the most applicable employee. The service will gather all necessary date, create an initial client docket and deliver clients that are ready for you.